Effective Date: April 2025

Kobler Estate Winery (“we,” “us,” “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your information when you interact with us online, in-person, or via other communication channels.

Information We Collect

We collect the following personal information:

• Name, email address, phone number, and birthdate (for age verification).
• Shipping and billing addresses.
• Payment information and purchase history.
• Membership details for wine club subscriptions.
• Information collected via cookies and analytics tools.

We collect this information when you voluntarily provide it, such as by creating an account, making a purchase, joining our mailing list, or interacting with us via email, SMS, or in person.

How We Use Your Information

We use your personal information to:

• Process and fulfill your orders, including shipping and payment.
• Communicate with you via email, SMS, phone, and other channels for marketing, account updates, and customer service.
• Manage wine club memberships and subscriptions.
• Comply with federal and state regulations, including age verification requirements.
• Improve our website, products, and services through analytics.

Sharing Your Information

We share your information with trusted third parties for the purposes outlined above:

• Commerce7 for order management and processing.
• MailChimp for email marketing.
• RedChirp for SMS communications.

These third parties store and protect your information according to their privacy policies.

Cookies and Analytics

Our website uses cookies and analytics tools (via Commerce7 and WordPress) to improve your browsing experience. These tools may collect information such as your IP address, browser type, and browsing behavior.

Data Security

Your personal data is stored securely within the systems of our third-party providers. We take reasonable precautions to ensure your data is protected but cannot guarantee absolute security.

Your Rights

If you are a California resident, you may have rights under the California Consumer Privacy Act (CCPA), including the right to access, correct, or delete your personal information. Contact us at [email protected] to exercise these rights.

Compliance with Laws

We comply with all federal and state wine regulations and laws, including age verification requirements.

Kobler Estate Winery Text Messaging Privacy Policy Addendum

Introduction

This Text Message Text Messaging Privacy Policy Addendum is a legal agreement between Kobler Estate Winery (“Kobler Estate Winery”, “Company”, “we”, “our”, or “us”) and you that supplements our Privacy Policy, by specifically describing our privacy practices in connection with your use of our SMS messaging program (the “Platform”). In the event of any conflict between the Text Messaging Privacy Policy Addendum and the Privacy Policy in relation to the subject matter provided herein, the Text Messaging Privacy Policy Addendum shall take precedent.

SMS Terms

Under no circumstances will Kobler Estate Winery sell or share your name, mobile telephone number, or other personal information with third-parties or affiliates for marketing or promotional purposes.

Under no circumstances will Kobler Estate Winery purchase or use your name and mobile telephone number collected from third parties.

You can cancel the SMS service at any time. Just text “STOP” to the number or short code that sent you the message. After you send the SMS message “STOP” to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.

Carriers are not liable for delayed or undelivered messages.

You will receive messages with info, promotions, and offers to the number(s) you have provided, including use of an automated system.

Message frequency varies.

As always, message and data rates may apply for any messages sent to you from us and to us from you. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.

If you have any questions regarding our terms and conditions, please click here to read our terms and conditions.

If you have any questions or feedback relating to these Text Messaging Privacy Policy Addendum, or need any help, please contact us via email at 

[email protected].

You may also text HELP for help at any time.

Contact Us

If you have questions or concerns about this Privacy Policy, contact us at:
Kobler Estate Winery
Sebastopol, CA
[email protected]